Privacy
Processing of personal data and use of cookies.
Privacy Policy
Respect for privacy is important to you and us. That’s why we respect it.
Our Privacy Policy is intended to inform you in detail about the personal data we collect about you. We explain how we treat your data when you get in touch with us, use our services, our apps and visit our website, for what purposes we use them and with whom we share them. We also describe how you can control how we use your data.
Ballongastrique.be, hereinafter referred to as “the owner”, may collect certain personal information about you. This personal data is processed in accordance with the legislation in force.
We therefore advise you to read carefully this policy for the protection of privacy. You will quickly discover that it contains useful and interesting information.
What personal data do we collect?
If you wish to contact us, you must provide us with certain personal data, such as your name, first name, address, e-mail address, telephone number, mobile number. Sometimes we also need other data, such as your specific requirements and preferences for the requested service.
We may collect your personal data in different ways: orally by phone, email or online via an electronic form.
You can still refuse to share certain data, but it is possible in this case that you can not use certain products or services or that they do not work properly.
Using information
Your data may be used and processed as part of the patient-doctor relationship. They will remain confidential and will not be transmitted or resold to third parties. Your data will never be used for commercial purposes.
What are my rights to privacy and how can I exercise them?
You have the right to consult free of charge the personal data concerning you and to have them rectified free of charge if they prove to be incorrect, incomplete or irrelevant. In some cases (eg if you believe that we are processing your personal data in an unjustified way), you may request the deletion of your personal data. Some data (eg billing data) can not be deleted because the law requires us to keep them.
If you wish to exercise this right, you can do so by sending us a postal mail (our contact details appear on the Contacts page) accompanied by a written, dated and signed request, and a copy of the proof of identity.
Members who wish to do so can obtain further information on the applicable legislation on the protection of personal data from the Data Protection Authority (abbreviated APD: www.autoriteprotectiondonnees.be, tel .: 02/274 48 79) .
How long do we keep personal data?
We keep your personal data for a maximum of 10 years.
Where are the personal data stored?
The personal data that we collect is stored at the office of Doctor Talib in Brussels and in the Louise Medical Center in Brussels and only the administrators have access to it. The data sent via the forms on the website are stored in the databases of our website which are hosted on secure servers in Geneva, Switzerland. Learn more: https://www.infomaniak.com/datacenter-housing.
Updates to Privacy Policy
Our privacy policy may be subject to future extensions or adaptations, for example in the case of new developments. We advise you to consult it regularly.
Cookies policy
What are cookies?
A “cookie” is a small text file saved by a website in your computer’s web browser or your mobile device’s browser when you visit this website. The cookie contains a unique code enabling your browser to be recognised when you visit the website (“session cookie”) or on any repeated future visits (“permanent cookie”)
Cookies can be placed by the server of the website you visit or by partners this website works with. A website server can only read the cookies that it has placed itself; there is no access to any other information on your computer or mobile device. The cookies are stored on your computer or mobile device in your browser’s repertory. A cookie’s content is generally made up of the name of the server that has placed the cookie, an expiry date and a unique encrypted code.
Cookies provide a generally easier and faster interaction between the visitor and the website. They also help the visitor move between the different parts of the website. Cookies can also been used to make a website’s content or the advertising present on this site more appropriate for the visitor and adapt the website to the visitor’s personal tastes and needs.
Use of cookies
We use different types of cookie:
1/ Essential cookies
These cookies are required to enable you to visit our websites and use certain parts of them. These cookies enable you, for example, to browse between the various pages of the websites, fill in the forms, place orders and update the contents of your basket (if a web shop is accessible). Furthermore, if you wish to access your personal account, cookies are essential for securely checking your identity before granting access to your personal details. If you reject these cookies, some of the website’s pages will not work as they should, or even not at all.
2/ Functional cookies
Functional cookies are cookies designed to facilitate our websites’ operation, to make them more pleasant to use for the visitor and to give you a more personalised browsing experience. These are, for example, cookies that remember your choice of language or your customer segment, or cookies that memorise if you have already been invited to participate in a survey, so that the same survey is not offered to you on each visit.
3/ Performance cookies
We use performance cookies to collect information on the use made of our websites by visitors, in order to improve the content, better adapt them to visitors’ wishes and increase their user-friendliness. So, for example, we use a cookie that counts the number of single visitors and another analysing the popularity of our pages.
Cookie management
In your browser’s parameters, you can refuse to install cookies and you can eliminate cookies already installed on your computer or mobile terminal at any time.
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